Customer Testimonials

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Cars Oct 21, 2020

I was blessed to run into Charlie when looking for a vehicle a couple weeks ago. He answered my questions thoroughly and I felt confident I was getting a good vehicle at a good price. When I had a minor issue a few days later, Charlie immediately got it taken care of. Will definitely be back in the future and highly recommend to others.

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Google Oct 7, 2020

Crown Volkswagen saved the day on what began as an awful experience with two other dealerships. I leased my car here three years ago, but have since moved out of state. Dealerships in my new city gave me the run around to the point that I walked out mid-meeting and called Josh Abel, the salesmen with whom I initially dealt at Crown. He worked with Jake Sacks (general manager) and Adam (business manager) to give me a swift, painless, and most importantly - a straightforward car-buying experience. It’s not often that you see upper management involved in the customer ...

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Cars Oct 5, 2020

Fantastic customer service. Love Joe! Would totally recommend Toyota and the salesman. They were very knowledgeable, patient and friendly. Car drives great and smooth. Great experience.

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Google Sep 21, 2020

We had a great experience with Van Thompson and his sales manager. They were very helpful understood what we wanted and they made it happen. Dallas Sommers was great to work with in the finance dept and everyone there was really helpful. Thanks again for a great car!

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Google Sep 17, 2020

Gabby and Dallas were great to work with. Thanks you two!

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Google Sep 15, 2020

Great experience!! Thank you to Van Thompson and Dallas Summers for their help with my new car. Would recommend to anyone!!

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Google Sep 14, 2020

I bought my 2015 Volkswagen Jetta from Crown Volkswagen in March of 2015. Since then, I have used their service department for everything. Every oil change, which is literally every 6 months or less for us because we have driven over 140,000 miles already in the past 5 years. Ed Keane has always been honest, fair and does not try to sell me anything I don’t need. “Dealership prices” for service aren’t really a thing here because they price things competitively and offer a lot of incentives and discounts for service and repair in email format on a regular basis. I always know ...

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Cars Sep 5, 2020

My wife enjoyed a very good car buying experience at Crown Volkswagen. Her sales person Jadyn Anderson was very helpful and professional. She went above and beyond to get everything my wife wanted in her new Tiguan. Jayden’s customer service was excellent!

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Cars Aug 24, 2020

I had an A experience with Crown Toyota. I needed a used car that would fit my budget and needs, and Van Thompson was able to do exactly that. He was personal, professional, and cordial and truly dedicated to ensuring that I got what I wanted. The entire process was easy and enjoyable thanks to him. I highly suggest VAN as YOUR MAN.

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Cars Aug 16, 2020

We live in Houston, Texas and are visiting our daughter and her family in Lawrence, KS. The 'check engine' light in our 2007 Toyota Tundra came on when we were about 200 miles from Lawrence. I dropped it off at Crown Toyota and they fixed it up for us - it turned out to be a very minor problem. Service Department was outstanding. When we returned to pick up the truck, my wife and I decided to take a look at the 2020 Tundras and Highlanders to get a feel for what we would like when we were finally ready to replace our ...

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