I can’t say enough good about this dealership. I was referred by a friend, and asked for his salesman, Joe Higdon. I have now bought my last two vehicles from him. I drove over from Kansas City to Lawrence and was glad that I did. The sales process was extremely simple and respectful of my time, and they have kept their word on everything we agreed. Joe went above and beyond to make it convenient for me, and everyone from management, to sales, to service has been friendly and helpful. It is clear that from the top down, Crown ...
Late review but, I bought my car in June, and had an amazing experience. Charlie made the car buying process fast and very smooth. I was in a very nasty wreck was unable to drive to Lawrence from manhattan, he scheduled drivers to pick me up and when i got there the car was ready to go and all we had to do was go over car fax and signing papers etc. The finance director was also very helpful I unfortunately forgot his name. I got gap insurance and extended warranty because of how great the service was. As long ...
Excellent experience. Charley Ross was very thorough and pleasant to work with. Financing was a positive experience as well. Great VW Jetta TDI at a great price.
Fantastic customer service! David Wilson was efficient and helpful. Chad, in finance was amazing! We did not feel pressured to buy and the process was seamless. I am a return customer and get all my Toyota service needs at Crown. I will be back for my next vehicle purchase. Thank you Crown!
Our sales guy Pete James was easy to work with. Made it a great experience!
Jadyn was fantastic! Never leased a car before, she made it easy peasy! Highly recommend this dealership and Jadyn!
I was there to get an inspection of a used car I was thinking about buying from a private buyer. The shop was clean, the staff person very polite and efficient, and she managed to fit us in later that day though they were busy. Unfortunately, the car had major problems so I didn't buy it, but their mechanics caught problems that would have cost me over a thousand dollars if I had bought it without the inspection. They saved me from a very expensive mistake. Thanks, and always get a potential car purchase checked in advance by a mechanic.
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