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Crown Volkswagen

#mybluvw. Thank you Van for a great experience! It was fun to catch up a bit!! Everything was smooth! (Colton did great while you were out too!)

My customer experience at Crown VW continues to be topnotch! The service department offers detailed explanations of the service needed on each visit. My VW Tiguan just completed the 70,000 mile service. Every visit to Crown VW leaves me pleased.

The team at Crown VW is always professional but still personable. We totally enjoy doing business there.

Everyone was beyond helpful!! Stephanie went above and beyond to make sure I was getting exactly what I wanted!! She made the buying a new car a breeze!!!

Great friendly people

Great service and communication throughout the entire process! Called a VW dealership closer to me in the Kansas City area about 50K mile service and was given a list of services, many of which were not required or even recommend at 50K miles. Reached out to Crown VW and was recommended only those services needed at 50K for my 2019 Atlas.

I was so impressed with the help I received (I believe from Mike?) as I had my infant with me. It was chilly out so he helped me with my car doors and keeping my infant from getting cold. Also, he brought my paperwork to me in the lobby to help accommodate me. He was very thoughtful and helpful.

Friendly service, made vehicle shopping easy.

Crown VW of Lawrence is a shining example of what all VW dealerships and service departments should strive to be like. Everyone is very professional, knowledgeable, courteous, helpful, and are the very best at their prospective jobs. I'm so lucky to have a dealership like Crown VW to depend on for all my automotive needs.

Got to appointment a bit early. Checkrd in, all went well. I enjoyed a hot chocolate. Not much more to say.

I rate Lawrence, KS Volkswagen dealership and service center as a 5 star. They are courteous, professional and efficient.

Very easy to work out a deal before visiting the dealership and no hassle about closing it. Salesperson was very knowledgeable and helpful.

Crown Volkswagen is in short...very awesome. Happy with everything from sales to service!

The service department diagnosed the problem in a short time.

loved the video. son took car in. the video was sooo much more clear than he was.

Buying my new car was one of the EASIEST choices I’ve ever made with Colton Wiley. Thank you for making that as smooth as possible, I won’t go any where else and will HIGHLY recommend Colton and Crown Automotive!!👏🏻

Timely and great communication! I would highly recommend

Quick follow up. Provided answers just as quick! Very helpful! Salesperson wasn't pushy, up front and straight forward.

They work really good, I love their car I had from them. Next time I’m gona recommend someone when he needs to buy a car

Purchased a Tundra from Colton and it was a breeze! Between Jake the GM making the car deal easy and Colton making paperwork and delivery super easy I was in and out. Highly recommend. We will be back for more trucks.

There are few activities in life that I absolutely do not like doing - changing phone carriers and buying cars. As far as I know, Crown can't help you with your phone service, BUT if you want a truly great experience buying/selling a car (new or used), ask for Mike. Hands down, Mike made this process very simple for us. He didn't talk down to my wife (happens ALOT with females in general). He didn't try to sell us on his agenda, was very personable, interactive and get this - followed up with information shortly after being asked. We live in Topeka and had only taken our van to Crown because of their service. After this experience of now buying a car from Mike, going forward, I am positive this is the only place we will be buying our cars as well.

They are the nicest people. Christa in sales was awesome and helped us with everything. Thank you Christa, your the best.

I purchased a 2022 rav4 hybrid a couple weeks ago from Crown and it was overall a good experience. They did no ridiculous market adjustments or overpriced dealer addons despite what seems to be the norm these days. The price was MSRP plus doc fees with the only catch being I had to finance with them. The sales office was very open and it never felt they were trying to nickel and dime me. I had done a great deal of research before going into the finance office and I highly recommend anyone financing a car to do the same. That being said, Crown's F&I office was very open about prices and were not pushy at all with packages, warranties, etc. Overall, I would definitely recommend Crown if you’re looking for a new car any time soon.

I got lucky and they had a car that I wanted in transit. Van was great to work with, communicated delivery, and made sure that everything was set up before I left. They also took “no” for an answer on the upsells, and didn’t add any “market adjustments” to the price.

I wanted to write a great review for a business and employee that deserves a great review! We just purchased a 5 year old Toyota Highlander at Crown Toyota in Lawrence. We live in KC, but with the service we received at Crown, we would definitely buy there again. Van Thompson was so easy and professional to work with, responding promptly to all our questions. He made the typically dreaded process of purchasing a car and absolute breeze! Thank you Crown, and thank you Van, we love our Highlander!